Refund Policy

Wasem's Return Policy

All merchandise must be returned within 10 Days of Receipt of goods. Returns after 10 days will be subject to a 15% restocking fee. After 30 days the item will be treated as used.

No returns on special orders, or products that are outdated, opened, damaged or otherwise not sellable. No returns are allowed on books, batteries or storage media, and sensitized products such as control strips, film or paper. No returns on hardware without unused warranty card and without manufacturer original packing materials. All warranty cards, manuals, outer cartons, boxes, must be in original condition. No returns are allowed if these items are taped, ripped, marked, or otherwise altered. Wasem's is not responsible for merchandise damaged by customer misuse or failure to properly follow instructions in the supplied product manual. Questions regarding this policy can be addressed to: Lisa Byers 509-758-2565 or lisa.b@wasems.com.

Refund Policy
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